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Privacy Policy

Privacy Policy – KeepingFishSimple

Effective Date: 16/04/2025

KeepingFishSimple values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.


1. Information We Collect

When you use our site or place an order, we may collect the following information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment details.

Technical Information: IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).

Order History: Products purchased, dates, and transaction records.


2. How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate with you about your orders or inquiries

Send updates, promotional emails (if you've opted in)

Improve our website and customer experience

Prevent fraud and ensure secure transactions


3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties, but only as necessary:

Payment processors (e.g., Stripe, PayPal)

Shipping carriers (e.g., USPS, UPS)

Email marketing platforms (only with your consent)

Website analytics services (e.g., Google Analytics)

These third parties are only given the minimum data required and are obligated to keep your information secure.


4. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can disable cookies through your browser settings, but some features may not function properly.


5. Your Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data (subject to order record retention laws)

Opt out of marketing emails at any time by clicking the "unsubscribe" link


6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and remain cautious when sharing data online.


7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


9. Contact Us

If you have any questions about this Privacy Policy or how your data is used, contact us at:

πŸ“§ helpkeepingfishsimple@gmail.com

Our Store

KeepingFishSimple, a Brisbane-based store, is dedicated to all things freshwater aquariums.

Are You A Local Breeder?

KeepingFishSimple is proud to support local breeders. If you have fish for sale, please complete our Local Breeders Form.

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