📦 Shipping Information
At KeepingFishSimple, we’re committed to delivering your aquarium products quickly and safely, wherever you are.
🇦🇺 Australia Shipping
All Orders:
Cart over $75: Free Shipping
Cart under $75: Shipping calculated automatically at checkout
Dispatch Time:
Orders are packed and dispatched within 1–5 business days (subject to stock availability or unforeseen delays). However, around 95% of orders are shipped the next business day if placed on a weekday.
Delivery Time:
Estimated 2–5 business days after dispatch.
Shipping Method:
Automatically selected at checkout for the fastest option available to your area.
Holiday Notice:
Please allow extra time during peak holiday periods.
🌍 International Shipping
Pricing:
Calculated automatically at checkout based on destination and order weight.
Delivery Time:
Usually 10–15 business days, depending on customs and local postal services.
Customs & Duties:
Buyers are responsible for any customs fees, import duties, or taxes.
We are not liable for delays caused by customs, postal services, or strikes.
✉️ Order Confirmation & Tracking
You’ll receive an order confirmation email right after checkout.
Once your order ships, you’ll get a shipping confirmation email with tracking details.
Tracking updates may take 24–48 hours to appear.
